How do I request a refund?
This article outlines our current refund process.
Previously, refund requests were created as Odoo tasks due to system limitations.
Currently, all refund requests should be uploaded via the Reservation Refunds Tracker.
Always prepare the information below to expedite the process:
- Account holder:
Bank name:
IBAN:
BIC:
Ensure that you provide all necessary details to expedite processing by Finance.