If you encounter an issue with operating the Television within the accommodation, you may follow the guide below.
Warning: Please note that this article is designed specifically for guests. If you are a host seeking assistance, we recommend visiting support.huswell.com/host for the most relevant information.
1. TV not turning on
- Check if the TV is plugged in.
- If it is plugged in, are you using a remote to turn it on?
- Make sure that the remote being used is the same brand as the TV.
2. Remote Not Working
- Ensure that the remote is aimed directly at the TV and is within a distance of 2 meters for optimal operation.
- If the remote still does not work, check common storage areas like cupboards and drawers; you may find spare batteries to replace the ones currently in use.
- If the remote remains unresponsive after changing the batteries, consider purchasing new ones from a nearby store. We would be happy to assist you with a reimbursement for this expense.
If you have followed all the steps mentioned and the issue persists, please reach out to our support team for further assistance by clicking the link below:
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