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How do Hosts receive their cleaning fare?

The Question Hosts Often Ask:

“If the guest pays for cleaning, why do I also pay commission on it? Shouldn’t that be just a pass-through to Tidyy?”

The Answer

At Huswell, all guest payments, including cleaning fees, are first received by Huswell. From this total amount, Huswell applies its standard commission on the net rental income (nightly rate + cleaning fee, excluding taxes).

After commission is deducted, the host receives the payout. The host is then responsible for paying the Tidyy cleaning invoice directly.

This process is standard in the industry and ensures fairness and transparency:

  • OTA alignment: Major booking platforms (Airbnb, Booking.com, etc.) also charge commission on cleaning fees.

  • Fair play: If cleaning fees were excluded, some hosts could lower their nightly rate and inflate cleaning fees to reduce commission.

  • Consistency: Regardless of how prices are split (rent vs cleaning), the host’s net result is the same.

Example

  • Guest pays: €1,000 rent + €200 cleaning = €1,200 total

  • Huswell commission (15%): €180

  • Host payout from Huswell: €1,020

  • Host pays Tidyy invoice: €200

  • Final host balance: €820

👉 Even though the guest “pays for cleaning,” commission still applies on the total rental income, and the Tidyy invoice is settled by the host.

Key Takeaway

Commission applies to both rent and cleaning fees. Huswell pays out the net rental income to the host, and the host covers the Tidyy invoice.
This is fair, transparent, and aligned with OTA industry standards.