How does HUSWELL invoice?
Each month, you will receive three actions at different times:
1️⃣ Owner Statement – A detailed and accurate overview of the previous month.
2️⃣ Invoice – The total service fees, which have already been deducted from your earnings. No payment is required. The invoice will indicate "Paid on: dd/mm/yyyy."
3️⃣ Payout –
- The owner statement is sent at the beginning of the month following the rental period.
- The invoice is issued mid-month.
- The payout is processed at the end of the month.
📌 Where Can You Find Your Payout Details?
- Payout details per reservation are no longer available in an Excel file.
- Instead, you can easily access them via the button at the bottom of your invoice, which provides a detailed breakdown of all bookings and costs.
📌 Tracking Your Reservations & Payouts
✅ In the Owner Portal, you can track:
- Your reservations (highlighted in green in the calendar).
- Your availability.
✅ In the top-right corner, you will see an estimated payout, which is processed at the end of each month.
📌 What Factors Affect Your Payout?
1️⃣ Check-Out Date
- Payouts are calculated based on the departure date of the reservation.
- Example: A stay from July 25 to August 2 is fully accounted for in August, even if guests arrived in July.
2️⃣ Adjustments & Corrections
Between the reservation confirmation and check-out, changes may occur, such as:
✅ Extended or shortened stays
✅ Additional discounts or extra charges
✅ Working Capital adjustments, which may lead to invoice modifications
📌 Example Calculation of a Reservation
💰 Guest Payment: €854 (rental) + €99 (cleaning) = €953.00
📉 Channel Commission (e.g., Booking.com: 12% + 1%) = €123.89 + 21% VAT → €149.90
🏡 Huswell Commission (21% of rental) = €179.34 + 21% VAT → €217.00
🧼 Cleaning Fee (Now Included in Nightly Rate) = €99.00
✅ Net Earnings for Owner: €487.10
📌 New Pricing Strategy: Cleaning Fee Integration
We have introduced a new pricing strategy where we keep the cleaning costs in the advertisement as low as possible and instead integrate them into the average nightly rate.
🔹 Why?
- This removes a psychological barrier for guests when booking.
- Listings with low or no visible cleaning fees tend to attract more bookings.
- Guests are more likely to complete their booking when they don’t see a separate cleaning charge added at checkout.
📌 Important to Know
- You will receive a detailed calculation per reservation in your Owner Statement email.
- This is an estimate and may be subject to slight corrections, such as Working Capital adjustments.
For any further questions, feel free to reach out.